Intermittent Device communication

Incident Report for DroneMobile

Resolved

This incident has been resolved.

Posted Apr 12, 2021 - 11:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 12, 2021 - 10:36 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 12, 2021 - 10:28 PDT

Identified

The issue has been identified and a fix is being implemented within the next 15-20 minutes.

Posted Apr 12, 2021 - 10:15 PDT

Investigating

We're currently investigating an intermittent issue with the routing of commands to select Drone devices.

Posted Apr 12, 2021 - 10:06 PDT

This incident affected: Drone Command Handler (Drone X1).